It is 8:00 Monday morning in a busy chiropractic office. The first patients are checking in, the phones are ringing, and a new associate is starting his first full week seeing patients.
His license has been verified. His NPI is in the system. He has access to the EHR. His schedule is full.
Then a Medicare patient checks in.
The CA at the front desk looks at the schedule and asks a question that can stop a compliance problem before it starts:
“Is Dr. Jones cleared to see Medicare patients yet?”
Someone answers, “He works for Dr. Smith. Just bill it under Dr. Smith.”
Twelve words. Big problem.