It happened again this week. A last-minute cancellation on Tuesday and a patient no-show on Thursday. And there you are, stuck with vacant slots and lost income. Missed appointments are frustrating—and costly. One study found that financial losses from missed healthcare appointments in the United States total $150 billion annually.
In this article, we’re going to look at some of the reasons for cancelled appointments and no-shows. More importantly, we’ll share some tips and strategies on how to handle patients who cancel in your chiropractic practice.